Privacy Notice

This privacy notice explains how Sparkle Cleaners handles personal data when you use watchrockjanitor.click, send an inquiry, or arrange a cleaning service. It applies to our website and to the information we process for move-in and move-out cleaning, including related property and scheduling details.

Policy guidance

This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

When you contact Sparkle Cleaners, we may process your name, email address, phone number if you provide it, your inquiry message, and details about the property and service scope. If you share them, we may also process access or schedule preferences so we can plan the visit and confirm the handover timing.

We collect only the details needed to handle an inquiry or arrange a cleaning visit.
02

How We Receive Data

We receive personal data from contact forms, email, phone calls, and other messages you send to us. We also process limited technical data from your browser and device, and server request records created when you use the website.

Most information comes directly from you during booking or follow-up communication.
03

Cookies We Use

The website uses cookies that support basic site operation and store privacy choices. We do not state that analytics or marketing cookies are active on this site.

Our cookie use is limited and does not include confirmed analytics or advertising cookies.
04

Cookie Controls

We use essential cookies for site operation and cookies that remember privacy preferences. You can manage cookies through your browser settings, but some site functions may not work properly if essential cookies are disabled.

Browser settings can usually block or remove non-essential cookies.

Data processing overview

How personal data is used and shared

This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.

Processing purpose

Why We Use Data

We process personal data to respond to inquiries, review property and service scope, confirm appointments and access details, provide cleaning services, manage handover timing, and maintain basic website security and technical delivery. We also use limited data to keep records needed for administration and follow-up.

We use personal data for service handling, website operation, and security.
Third-party sharing

Operational Sharing

We may share limited data with trusted providers that help us operate the website, deliver technical support, or manage communications. These parties are expected to use the information only for the assigned task and to keep it confidential where appropriate.

Service providers receive only the information needed to support the website or our operations.
Legal basis

Legal Disclosure

We may share personal data if required by law, court order, or a valid request from a public authority. We may also disclose information when needed to protect our rights, investigate misuse, or support a legal claim.

We disclose data only when there is a lawful or operational reason to do so.
User Rights

Your Privacy Rights

You may ask us to review, correct, or delete personal data that we hold about you, subject to legal and operational limits. You may also object to certain processing or ask for a copy of the information we maintain, where applicable.

Your rights depend on the type of data and the reason it is held.
Requests

How to Make a Request

To make a privacy request, contact us using the details in this notice and describe what you want us to do. We will review the request and respond within a reasonable time, taking into account any legal exceptions or records we must keep.

We may need enough information to verify your identity before acting on a request.
Data Retention

How Long We Keep Data

Inquiry records, booking details, and service notes are kept for the period needed to manage the request, complete the service, handle follow-up, and meet practical accounting or legal obligations. When data is no longer needed, we delete it or de-identify it where appropriate.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Changes to This Notice

If we make a material change, we will update the notice on the website and use a reasonable method to draw attention to the update where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.

We may revise this notice when our practices, website features, or legal duties change.

Contact Details

Email contact
help@watchrockjanitor.click
Telephone contact
+65 8195 4799
Postal address
121, Bedok Reservoir Rd, Singapore, SG
Privacy contact